How to set up voicemail on iPhone: Messenger

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(Pocket-lint) – If you’re a new iPhone user, you may be wondering how voicemail works on your new phone. Apple calls the voicemail feature in the iPhone’s default Phone app “visual voicemail.”

Displays a visual list of your visual voicemail messages compatible with selected carriers. You can choose to listen to them and delete them all without listening. You can also see transcripts (in some English-speaking countries), meaning your messages are transcribed into text. If you’re wondering what visual voicemail is, including how to set it up, here’s everything you need to know.


How to set up voicemail on iPhone?

Setting up voicemail for the first time

The first time you tap Voicemail in the Phone app, you’ll be prompted to create a voicemail password and type your greeting.

  1. Open the Phone app and tap the Voicemail icon.
  2. Install it now.
  3. Create a voicemail password.
  4. Choose a greeting: Default or Custom
  5. If you choose custom, you can write a new greeting.

How to read and delete voicemails on iPhone


To listen to, share, or delete a voicemail, you can simply ask Siri, “Listen to Maggie’s voicemail.”

Phone app

You can access Voicemail in the Phone app on your iPhone for full control of your messages.

  1. Open the Phone app.
  2. Tap the Voicemail icon, then tap the message.
  3. Do one of the following:
    • Read the message: Click the Play button.
    • Share the message: Tap the Share button.
    • Delete a message: Click the trash can.

Note: messages are stored until you or your operator delete them. To recover a deleted message, tap Deleted Messages, tap the message, then tap Undo.

How do I view voicemail transcripts on my iPhone?

Voicemail transcription is part of the visual voicemail feature, but is limited to iPhone 6s or later models. No need to activate transcriptions. They will automatically appear in the Voicemail tab with every message.

  1. Open the Phone app and go to the Voicemail tab.
  2. Tap on a voicemail to transcribe it.
  3. If the voicemail has not been previously recorded, you can see “Voicemail transcription…”.
  4. A transcript should appear soon.
  5. When you check the voicemail again, the transcript should appear when you tap it.
  6. If Apple can’t figure out what the caller is saying, you may see gaps.

How do you know if your iPhone supports visual voicemail?

Visual Voicemail is only available with select iPhone carriers in certain countries or regions. You can check the full list of supported carriers Here in the US and here in Europe.

How to listen to your messages if visual voicemail doesn’t work?

If visual voicemail doesn’t work for whatever reason, you can always try checking your messages from your iPhone (or even another phone in the US and Canada).

  • On iPhone: Tap the Voicemail icon in the Phone app, then follow Apple’s instructions to access your messages.
  • Or from another phone in the US or Canada: Dial your number, press * or # (depending on carrier) to skip the greeting, then enter your voicemail password.
    • If you don’t live in the US or Canada, check with your carrier about how to access your voicemail messages without the Phone app/visual voicemail.

How to change your voicemail password on iPhone?

From your iPhone, go to Settings > Phone > Change Voicemail Passcode, then enter a new passcode. That’s all.

How to change voicemail on iPhone?

To change the greeting at any time, open the Phone app, tap the Voicemail icon, then tap Greeting. From there, edit your voicemail greeting. It’s simple.

Want to know more?

For more information, see Apple’s iPhone voicemail support page.

Written by Maggie Tillman.

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